An Improper Enforcement of Behavioral Workflow vulnerability (CWE-841) was identified in Zucchetti Helpdesk Advanced (HDA) 11.2. The application backend fails to strictly validate and enforce state-machine transitions and sequential operational flows. As a result, an attacker can bypass intended business logic controls by submitting out-of-order requests or directly manipulating workflow state parameters independently of the client-side interface. Impact:
Exploitation of this vulnerability allows an attacker to:
Upgrade to the latest release provided by the vendor to ensure all security patches are applied and workflow validation controls are enforced server-side.